Service

Service and Support a Top Buying Factor in U.S. Companies

Submitted by Anonymous (not verified) on
Today’s companies want to be sure the products they are purchasing, including printers and MFPs, are not only reliable but able to be easily fixed in the event of an issue. This is reflected in Keypoint Intelligence research showing that service and support are the most important buying criteria for selecting a product or vendor—outside of device features.
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