At Central, we have been a locally owned and operated company from day one. This means that we are not forced to adhere to rigid, inflexible restrictions or firm policies established by a distant home office. Our independence allows us to make decisions concerning your account locally and immediately for more personalized customer care.
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Award Winning Service
When Central was established in 1948, they brought to the Long Island market state-of-the-art typewriter equipment and quickly became known for their commitment to quality customer service.
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Best in Class Remote and On-Site Customer Support
- All Central service technicians are factory trained and certified.
- Progressive State-of-the-Art Service Department. Digitally Dispatched with Remote Diagnostics.
- Customer Service Help Desk.
- 4 Hour Average Response Time.
- Dedicated Customer Service Representative.
- Unparalleled Inventory of Parts and Supplies.
- Central's "Works or it Walks" Policy.
- Free Service Loaner.
- Service Account Review Program.
- National Service and Support.
- Weekend service available.
- Flexibility and No Bureaucratic Red Tape.
Our Awards
- Top 100 Servicing Dealer in the Country by Pro’s Elite Award
- Hyakuman Kai Award- Outstanding Achievement by Sharp
- National Dealer of Excellence Award- Sharp
- Outstanding Partner Award by Canon
- Xerox Platinum Technology Partner
- Corporate Culture Award by Smart CEO
- HIA Business Achievement Award Finalist by Hauppauge Industrial Assoc
- Family Business Award by Smart CEO
- Future 50 Award by Smart CEO