Blog

Benefits of a Document Management System

Document management system concept, hands on laptop with digital document icon above the keyboard
A document management system enables organizations to store, manage and track electronic documents. But why would you need one? Check out this infographic on the benefits of a DMS.

Key Questions to Ask a Managed Security Services Provider

Closeup of hands holding question mark icons or the concept of asking questions
Managed security services are becoming a critical part of the managed IT services approach, and Central Business Systems is a prominent leader and single-source provider known for our expertise in the field. For those considering managed security for their organization, this blog post discusses some key questions you should be asking a potential service provider. If in fact you currently utilize managed IT services, it might be time you re-evaluate your current provider.

How Do You Rate Your Printer Service Technician?

Printer repair technician working on a multifunction printer
When a printer or MFP breaks down in your office, how quickly does it typically get back up and running? If you must contact a service technician, how long does it take him or her to fix the device? Are you generally satisfied with this person’s performance? This blog post will discuss ways in which service companies can better cater to customers, helping the latter group decide if their current provider is worth keeping.

Service and Support a Top Buying Factor in U.S. Companies

service and support digital icons, concept for customer service or support help
Today’s companies want to be sure the products they are purchasing, including printers and MFPs, are not only reliable but able to be easily fixed in the event of an issue. This is reflected in Keypoint Intelligence research showing that service and support are the most important buying criteria for selecting a product or vendor—outside of device features.

The Changing Reality of Inkjet Printing

closeup of ink cartridges in an inkjet printer

Many office workers have a relatively poor view of inkjet technology in the office, driven by their past experiences with consumer inkjet printers. Indeed, inkjet technology has exhibited deficiencies compared to laser-based technology, including slower speeds, a limited feature set, and more expensive ink. But today’s business inkjet products, designed specifically for the office, are challenging these opinions of inkjet.

Not Your Average Inkjet Printer

ink dripping
Today’s business inkjet printers go beyond the capabilities of home inkjets to provide faster speeds, higher duty cycles, higher paper capacities, and more. This analysis piece will explore different areas in which business inkjet printers are seeing dramatic improvements.

3 Myths of Managed Print Services

wooden letter blocks in a pile with the word myths separated and spelled out
There are usually five parts of an MPS strategy: Assessment, Presentation, Implementation, Monitoring, Optimization. Each stage has steps of its own, of course, and each provides an array of benefits. But taking into account the evolution of managed print services and the positive results it can reap not only in the present but also in the future, it’s no wonder the naysayers are always quick to both ignore facts and create fiction.

Taking a Managed Approach to IT Security

managed IT concept, vector of hands working on multiple things with laptop and puzzle pieces, managed IT services help with all the pieces
The threats to data security and integrity are increasing. Keypoint Intelligence/InfoTrends research indicates that 64% of organizations have been the subject of some sort of IT security breach. This threat is not limited to large corporations. Medium-sized businesses (between 100 and 1,000 employees) are almost as likely to be attacked as large companies (5,000+ employees).
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