September 23, 2019
This blog post will discuss ways in which service companies can better cater to customers, helping the latter group decide if their current provider is worth keeping.
September 23, 2019
Today’s companies want to be sure the products they are purchasing, including printers and MFPs, are not only reliable but able to be easily fixed in the event of an issue. This is reflected in Keypoint Intelligence research showing that service and support are the most important buying criteria for selecting a product or vendor—outside of device features.
September 20, 2019
Many office workers have a relatively poor view of inkjet technology in the office, driven by their past experiences with consumer inkjet printers. Indeed, inkjet technology has exhibited deficiencies compared to laser-based technology, including slower speeds, a limited feature set, and more expensive ink. But today’s business inkjet products, designed specifically for the office, are challenging these opinions of inkjet.
September 18, 2019
Over the last few years, some of the world’s most well-known brands have fallen prey to massive security breaches. Credit card information and other private data have been stolen from retail companies, financial institutions, and countless smaller organizations. No matter the size of the business, the loss of information was significant, as was the financial loss, not to mention the public humiliation.
September 16, 2019
Today’s business inkjet printers go beyond the capabilities of home inkjets to provide faster speeds, higher duty cycles, higher paper capacities, and more. This analysis piece will explore different areas in which business inkjet printers are seeing dramatic improvements.
September 13, 2019
While hardly original or profound, it’s still worthy of constant repetition: The phased, strategic approach works. Say it again: The phased, strategic approach works. Like a mantra, those five words have a calming effect that helps keep things real. In perspective. And this method of executing in stages has a proven track record of success in business, sports, food services, you name it. Even the moon seems to have figured it out, though that system does turn “blue” from time to time.
September 12, 2019
Businesses today are faced with challenges galore. Many have a deep desire to go “green,” even more not only want to improve security but need to, and all organizations regardless of vertical are constantly trying to reduce costs. When it comes to document imaging, managed print services is the cure for this trio of goals, but it can expand—coinciding with company growth—to address myriad other aspects of any size print ecosystem.
September 10, 2019
Keypoint Intelligence/InfoTrends research indicates that 64% of organizations have been the subject of some sort of IT security breach. With the threat so pervasive and challenging, an increasing number of organizations are seeking the help of managed security services providers. This analysis piece discusses key components and benefits of managed IT security arrangements.